Privacy Policy
At Kajal Beauty (official online store of New Fashion World), protecting your personal privacy and maintaining your trust is our fundamental commitment.
1. Scope & Acceptance
This Privacy Policy governs the collection, processing, storage, and protection of information gathered by Kajal Beauty and our parent physical retail store New Fashion World (Cosmetics, Jewellery, Bangles & Gift Corner).
By accessing our website, browsing our cosmetics and hamper catalog, submitting inquiry forms, or messaging our team via WhatsApp, you consent to the data practices described in this document.
2. Categories of Information We Collect
We collect information necessary to provide efficient customer service, fulfill orders, and personalize your gift hamper requests:
đ¤ Personal Identification Data
Full name, contact phone number, shipping address, landmark, pincode, and optional email address provided during checkout or inquiries.
đĻ Order & Customization Data
Selected cosmetics, shade preferences, bangle size specifications, custom hamper product selections, ribbon colors, and recipient greeting messages.
đŦ WhatsApp Communication Logs
Messages, order confirmation chats, payment references, and delivery instructions sent directly to our official WhatsApp helpline.
đ Technical & Device Data
IP address, browser type, operating system version, referring URL, and basic page interaction metrics collected automatically to optimize site performance.
3. Purpose of Processing & How We Use Your Data
All collected information is strictly utilized for legitimate retail operations:
- 1 Order Processing & Fulfillment: Verifying product availability, hand-assembling gift hampers, issuing invoices, and arranging courier doorstep delivery.
- 2 Direct Customer Assistance: Answering product shade queries, stock updates, custom price quotes, and delivery tracking.
- 3 Quality Control & Damage Resolution: Assisting customers in processing replacement requests for items damaged during transit.
- 4 Security & Legal Compliance: Preventing fraudulent transactions and complying with statutory tax/accounting requirements.
4. WhatsApp Privacy & Communication Policy
When you click any WhatsApp ordering or inquiry button on our website, you connect directly with our store team at New Fashion World. WhatsApp chats are protected by WhatsApp's end-to-end encryption.
We use chat records strictly to reference your order preferences, share actual product photos before dispatch, and send tracking links. We never send unsolicited spam broadcasts.
5. Data Security, Safeguards & Retention
We maintain administrative, technical, and physical safeguards designed to protect personal information against accidental, unlawful, or unauthorized destruction, loss, alteration, access, or disclosure.
Retention Period: Transaction records and order details are retained only for as long as required to complete order delivery, address potential warranty/replacement claims, and satisfy applicable accounting laws.
6. Cookies & Tracking Technologies
Our website uses essential session cookies to remember your browsing session, cart selections, and preference settings. Cookies are tiny text files stored locally on your device.
You can instruct your web browser to refuse all cookies or notify you when a cookie is being sent. However, disabling essential cookies may affect proper functioning of certain interactive features on our site.
7. Your Privacy Rights & Data Controls
Under relevant data protection regulations (including the Digital Personal Data Protection Act and Information Technology Act), you hold the following rights:
8. Grievance Officer & Contact Details
If you have questions, concerns, or requests regarding this Privacy Policy or your data security, please contact our privacy compliance team:
New Fashion World (Cosmetics, Jewellery, Bangles & Gift Corner)
đ Store Address: New Fashion World, Main Road Market, Cosmetics & Gift Corner
đ§ Email Address: support@kajalbeauty.com
đ Phone Helpline: +91 98765 43210
â° Working Hours: Monday - Sunday: 9:30 AM - 9:30 PM